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About the Business
At WaBa Grill 385 S. Lemon Ave. Ste A Walnut CA, we are committed to providing our customers an enjoyable dining experience, serving the finest quality meals. Our foundation is based on healthy eating with low calorie, low-carb and high protein options. We are the place for healthy food options on-the-go.
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Overall rating
124 reviews
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- Dan W.Brea, CA1005020Apr 3, 2024
They refused to let me substitute veggies instead of rice for the chicken bowl, even though I made it very clear I was willing to pay the upgrade charge. I explained I am diabetic and cannot eat the rice as it spikes my blood sugar. I explained I feel this is discrimination against me because of my medical condition.
I asked to speak to the manager, Jolesa was very short, and very rude, and was not interested in listening to me at all, or considering my request to simply pay the upgrade from rice to veggies.
I asked the Manager, Jolesa for the number to contact customer service. She refused to give it to me, and said I'd have to look it up on my own.
Very horrible customer service experience! Can't believe WaBa Grill would allow people like this to work for them.Helpful 0Thanks 0Love this 1Oh no 1Business owner information
SoCi M.
Apr 3, 2024
We're truly sorry to hear about your experience. At WaBa Grill, we strive to accommodate all our customers' dietary needs and preferences. We apologize if you felt unheard and we'll definitely look into this matter. We value your feedback and would like to hear more about your experience. Please reach out to us at www.wabagrill.com/contact-us.
- Stephany S.Walnut, CA08311Jan 24, 2024
I hope the Owner of this restaurant reads this review. The curly hair girl at the register, she's no good for your business. She spends her time too busy talking to other employees, not friendly or cares to greet your customers, let alone say a simple thank you. Best of all; it's only when she works are you out of those pickled jalapeño/carrots. We know she's lying when she says that you guys don't have them. I've come here before when she's not working, and they were happy to provide them. I would say check on this person so she doesn't bring down your business with her! She worked at the front today on 1/24/24 morning shift!
Helpful 2Thanks 1Love this 2Oh no 1Business owner information
SoCi M.
Jan 24, 2024
We appreciate you taking the time to reach out to us, Stephany. We're disappointed to hear this and would love to connect with you. Please email www.wabagrill.com/contact-us so that we can speak to you about your experience.
- May 14, 2022
Good location, plenty of parking, awesome and hard-working employees, good prices and of course, AWESOME food!
Helpful 7Thanks 0Love this 5Oh no 0Business owner information
WaBa Support Center G.
May 17, 2022
Ray, thank you for this generous feedback! We look forward to serving you another healthy meal again soon, take care Ray!
- Priscilla V.West Covina, CA56520Aug 19, 2023
I can't believe they would serve an avocado like this... paid extra for nothing !!! So upset. I called and no one answered....
Helpful 1Thanks 1Love this 0Oh no 3 - Devin F.Santa Ana, CA491917Oct 17, 2022
Super fresh food that came out quickly. Juliana was my server and she was incredibly helpful, kind, and informative. I asked her about the different options and her opinions, and she pointed me in the right direction. I have found a new spot to eat while I'm at school at CPP. This place is phenomenal
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
WaBa Support Center G.
Oct 18, 2022
Devin, thank you so much for providing us with your positive feedback. We will pass it along to the team so they can continue working towards providing a great experience every day on every visit. See you soon for some more healthy food!
- Mar 30, 2022
I placed an order online and picked up in store. Interior looked clean and the staff was helpful and asked if I wanted any additional sauces. I had a tofu mini bowl for the first time and I prefer tofu to chicken as my protein. It wasn't busy at all when I went. Overall an ok Waba Grill to go to.
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WaBa Support Center G.
Apr 5, 2022
Victor, thank you for this review and for sharing your experience with us. Please let us know how we can make your next visit 5-star worthy by emailing us at feedback@wabagrill.com. Thank you, we look forward to serving you again soon.
- Scott Z.West Covina, CA13383Jul 11, 2022
Showed up at 7:55pm and they already had the doors locked.
If they changed their hours, they need to be updated on yelp and Apple Maps.
If they do close at 8pm, then this location is run by lazy workers that close the store early. Oh well, I guess they don't need the money or the business.Helpful 0Thanks 0Love this 0Oh no 1Business owner information
WaBa Support Center G.
Jul 12, 2022
Scott, we apologize for this inconvenience & understand your frustrations. We would like to look into this situation further so we can make some internal improvements to our efforts, please email our team at feedback@wabagrill.com. We hope to earn your trust once again, thank you Scott.
- Ali S.CA, CA01May 18, 2023
Delicious ribeye steak bowl . Sauces are good as well, and friendly staff. Oh... and their spicy condiments always on point.
Helpful 0Thanks 0Love this 0Oh no 0 - Lina S.Central LA, Los Angeles, CA0311Jul 1, 2022
I ordered the sweet and spicy chicken bowl with brown rice. Everything tasted delicious and fresh. Also the customer service was GREAT. Thanks Waba Grill in Walnut!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
WaBa Support Center G.
Jul 5, 2022
Lina, we are so happy to hear about your fantastic experience after visiting this location of ours. Come visit us again soon for another healthy meal! Take care, Lina.